What are the fulfillment and shipping lead times?Copper Products:
We carry all of our products in stock and ship directly from California. Shipping is FREE for all our products. We typically ship within 48 hours of receiving and confirming the order. All items generally ship via FED EX ground (Some items may ship via DHL or UPS). Free shipping only applies to the 48 contiguous states. Additional charges are incurred for shipping to Alaska or Hawaii.
In some cases, orders of 2 or more sinks may need to be shipped directly from the manufacturer. This way we assure that the sinks match cosmetically to our standards. Drains and faucets for these orders will be shipped from California separately.
In case that an item is backordered, we will notify you immediately and provide a shipping date. Lead-time for backordered catalog items is generally 3 weeks. Bathroom and Bar Collections in Satin Nickel are made to order and have a lead-time of 6 weeks.
Bathtubs are made to order and have a lead-time of 4 weeks for the Cafe Viejo finish and 6 weeks for the special Satin Nickel finish. The Kitchen Collection in Satin Nickel have a 6 weeks lead-time.
We keep in stock our most popular drains the DR001, DR600, and DR700 series and they ships in 48 hours. Please contact us for our other custom drain finishes.
Artesano Copper Sinks is not responsible for any time guarantees in shipping, we will not be responsible for any monetary loss, penalty, or extra charge incurred by our customers should any delivery take longer than anticipated.
We use specially designed boxes to ship our product, we assure you that you will receive your copper sink in optimal condition. Our boxes are very strong and made out of SSC 275C.
Our kitchen and large bar sinks are shipped in a custom wood crate or specially designed, extra strength corrugated box to ensure that the large and heavy pieces arrive at your doorstep in pristine shape.
All our stone sinks are build to order. The lead time is 4 weeks after receiving and confirming the order. All items ship ground. Free shipping only applies to the 48 contiguous states. Additional charges are incurred for shipping to Alaska or Hawaii.
Our pieces are securely packed in wood crates so your sink arrives in perfect condition.